Contact
Questions & Answers
What exactly does HostHelperz do?
HostHelperz is a virtual agent service for Airbnb hosts. We handle guest messaging, booking management, check-in/check-out instructions, and general support 24/7 so you don’t have to worry.
Do you integrate directly with Airbnb?
Yes! HostHelperz seamlessly connects with your Airbnb account to ensure real-time responses and updates. Additional platform integrations are coming soon.
Will guests know they’re speaking to a virtual assistant?
No, we tailor all guest communication in your voice and style. Our agents operate as your professional co-host, ensuring a seamless and personal experience for guests.
What if there’s an emergency?
We triage urgent messages and escalate to you only when necessary, ensuring your guest feels supported while protecting your time.
Can I customize the messaging?
Absolutely! We work with you to create messaging templates and tone preferences so that every guest feels like they’re speaking directly with you.
How quickly do you respond to guests?
Instantly. Our response time is under 1 minute, day or night.